Over the last 15 years, significant efforts have been made to reform healthcare systems and processes. A key part of these tasks is the integration and interoperability of healthcare IT systems in order to provide real information for both decision-makers (eg government) and professional organizations (eg healthcare providers providing specialized care) in the areas of patient care, prevention, rehabilitation and public health information.

There is a very complex network of IT systems and processes that realize these goals, which must provide at least three results for the system participants:

• it should be an integrated IT system, which allows authorized persons to access the information and data (interoperability)
• the system should contain controlled and credible data and access to patient database of other health institutions
• There are processes that determine how the above information can be accessed and managed 

NETvisor provides the following services and solutions:

• Consolidated ICT infrastructure planning and implementation
• ICT operations support systems
• Quality assurance of SLA-based IT and business services
• Support, measurement and accounting of transparent business processes
• IT capacity mapping, monitoring, planning
• IT support for operational processes based on ITIL
• IT security management (standardization, compliance)