NETvisor: the expert in complex IT and telecommunications networks
NETvisor has developed IT and telecommunications support and management solutions of the highest standard for telecommunication companies, government agencies and enterprises. Our solutions are based on the models (eTOM, SID) and recommendations (ITIL) generally accepted in the industry and are implemented by integrating the products of market leading suppliers and, if required, our own products.
Below you will find a brief description of each of these solutions with excellent references:
Integrated Service Management
NETvisor offers its integrated service management solution to institutions, service providers and large enterprises operating complex, multi-party telecommunications and IT services. Our solution enables customers to synchronize complex services, and measure and break down the parameters of quantity and quality by provider. It makes it simple and easy to accurately keep records of performance, meet and verify compliance with contractual obligations and collect penalties. The solution also makes possible the synchronization of operating and customer oriented processes on a standard level which enables the currently most competitive services of different telecommunications and IT service providers to be integrated into a consistent and transparent service based on quality management and SLAs.
Centralized Security Management
NETvisor offers its automated centralized security solution which protects the network against external attacks (intrusion, virus, outbreak, etc.) and provides internal network protection (user authentication, access control, virus filtering, etc.) and network management even in the form of outsourcing to enterprise and government customers or their user groups (e.g. schools, local governments, etc.) with extensive IT networks and a large number of users.
Service Quality Management
Managing the technical quality of services and the related processes is mission critical to telecommunications and IT service providers. NETvisor's solution integrates automated performance management, trouble ticket management, task and alert management and SLA reporting tools. Service quality management is visible in business processes ranging from process organization and technical design to operation and service marketing.
Telco Service Management
Specifically designed for telecommunications service providers, this solution provides management and proactive troubleshooting of the service network of the provider's premium subscribers.
Automated mass provisioning
In the environment telecommunications service providers operate, the automation of mass service provisioning is of primary importance. NETvisor's SPMP (Service Planning and Mass Provisioning) solution supports automatic planning and configuration to enable telecommunications and Internet service providers to solve their tasks in the Triple-Play (xDSL, VoIP, IPTV) environment faster, more accurately and efficiently and with significantly fewer resources involved.
Reconciled Technical Inventory
Maintaining a continuously updated inventory of backbone, aggregation and access networks, network components and network-based business communications and residential services is mission critical to telecommunications service providers. NETvisor has extensive experience in implementing a consolidated technical inventory integrating technical data and services, supporting service planning, resource management and integration with the systems supporting work processes. NETvisor can offer an automated consolidation solution to reduce manual maintenance significantly: the inventory is automatically updated based on the information collected from the management systems and directly from the devices to increase the system's data accuracy.