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SLA Suite – SLA reporting and dashboard

Uniquely objective and accurate SLA reporting for both ICT service providers or recipients of services.

SLA reporting and dashboardNETvisor SLA Suite is a service quality analysis and reporting tool used to consolidate, process, evaluate and visualize technical and operational data related to the operation of telecommunication and IT systems. It is capable of integrating the data of various other management systems – such as performance monitoring, trouble ticketing and alarm management applications – and generating analyses, reports and dashboard data from them.

Key features

  • Comprehensive and detailed evaluation of service quality based on automatic measurements and trouble tickets.
  • Optional connector modules are available for most well-known trouble ticketing and performance monitoring systems.
  • Both quasi-real-time data and long-term trends can be presented on-demand on the dashboard.
  • Automatic generation of reports in PDF, HTML, DOC and/or XLS format and their publication via e-mail or on the Web.
  • Flexible, model-based calculation, logical and versatile virtualization possibilities that can be configured on GUI.

Uniquely objective and accurate SLA reporting and dashboard

The main competitive edge of SLA Suite is its ability to take over – thanks to the individual model based connector architecture – the data of monitoring and management systems provided by various vendors, to compare these data and to prepare accurate and authentic reports from them.

Using the built-in visual design tools the customer can create SLA reports and dashboards at any time, specifying or modifying their calculation method, content, breakdown and visualization / image.

SLA Suite - Visualizing Service Quality

SLA Suite – Visualizing Service Quality