Data Center

Professional Engineering Services

 

Designing and building data centers significantly differ from usual IT projects. The difference can be summed up in one expression: exceptional quality requirements. The high quality requirements need high level engineering support and professional services.

NETvisor specializes in the following high quality professional services: 

• Data Center design and planning:
  • System and schematic design, equipment specification, detailed plan for designing scalable, secure (physical and logical) architecture
  • Defining the operational processes for achieving optimal IT service
• Delivery and installation of hardware and software components: a test system highly supports the development and configuration of the system and helps system crashes be avoided.
• Integrations on application level: by integrating the operation support applications the data center can automatically consequently more transparently and efficiently be operated
• Elaboration of operational processes, change management, fault management and escalation process development
• Developing Disaster Recovery and Business Continuity plan is crucial to protecting the future of your organization in the event of natural disaster or other emergency that may cause downtime.
• Security Policy development (preparation of IT security regulation): the security policy must include the overall security goals, an outline of the overall level of security required, the security standards and definitions of training and processes to maintain security.
• Performing Security Audit that includes reviewing personnel procedures and responsibilities, change management processes followed, appropriate backup procedures, the physical security of the data center, and environmental controls to ensure equipment form fire and flooding.
• Data security services (backup, recovery, destruction)
• Maintenance (regular, periodic, developing annual preventive maintenance schedule)
• Fault Management (fault detection, route cause analysis, ensuring alternate solutions for business continuity & disaster recovery)
• Fault isolation and problem resolution – data capture, analysis, netflow, port monitoring
• Call Center (IVR) establishment, integration to management systems