SERVICES > Network System Integration

Network System Integration

 

Network system integration

 

Within the framework of network system integration, we provide lifecycle services (design, execution, support and audit) as a whole package or as specific tasks.

 

The network system integration activities of NETvisor covers the following areas:

 

LAN and WAN network technologies:

  • 10/100/1000 Mbps Ethernet networks
  • Layer2, Layer3 switching
  • Wireless (WLAN) solutions
  • Virtual networks (VLAN)
  • IP telephony, VoIP solutions
  • Security systems
  • LAN/WAN management
  • QoS solutions

Managed solutions/services:

  • Fault management (proactive and reactive network monitoring, online policy-based intervention, configuration management, alarm monitoring)
  • Performance Monitoring (monitoring of IT system devices, services and operating parameters, i.e. system health status reporting)
  • Technical inventory and process support (inventory of network elements such as hardware and software devices, interconnections, applications, processes, individuals and groups involved in the processes and their roles and access rights to ensure automation of operating processes. These include trouble ticket management, change management, ITIL processes)

Security solutions/services:

  • Network level solutions (firewalls, intrusion detection and prevention - IDS/IPS, virus and spyware protection, VPN systems, network access control, wireless system authentication)
  • Server and service level solutions (Encrypted transfer, bandwidth management, content/URL filtering and control)
  • Authentication, access management (AAA solutions, LDAP systems, double-factor authentication, e.g. RSA SecureID, Single Sign-On -SSO)
  • Security management (Network solution management, desktop solution management console, logging, log management, alerts, reports)

 

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Back-office services:


Premium troubleshooting and system support (system management based on SLAs)

 

Backup and replacement devices

 

Device and software configuration maintenance

 

System support, consultation

 

Training (using customized curriculum)

 

Network audit, fault diagnostics

 

Network monitoring and alerts

 

Help desk (7x24)

 

Dual level hotline system

 

Manufacturer support and escalation